Desktop Support Technician III - Virtual Desktop Infrastructure

Excell in Columbus, OH

  • Industry: Customer Service/Call Center - Help Desk
  • Type: Full Time
  • Compensation: $96,450.00 - 132,290.00 / Year*
position filled
eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Our enterprise client needs a Desktop Support Tech for a VDI PC install project of approximately 3,700 VDIs over the next year. Overview Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Customize communication, instructions, and product knowledge to the level of the individual Determine the most cost-effective repair to minimize customer downtime Prepare reports for analysis Qualifications 1+ years of related experience, or AA degree, certifications, or equivalent combination of education and experience Desktop and project support experience Solid experience and understanding of IT services and products Ability to transform technical IT language into terms everyone understands Relatable with customers and impeccable with follow-through Not intimidated by problems you ve never seen before - confidence is key! Hungry to work hard and hungry to grow your career! W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .PandoLogic. Category: Technology, Keywords: Help Desk Technician
Associated topics: assistance, front desk, help desk, service, support, systems administrator, technical support, technician i, technician iii, technician iv

* Estimated salary

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