Customer Services and Information Technology Officer, w/Poly

General Dynamics Information Technology in Herndon, VA

  • Industry: Information Technology - System Engineer And Technician
  • Type: Full Time
  • Compensation: $121,560.00 - 170,510.00 / Year*
position filled
**Type of Requisition:** Regular

**Public Trust/Other Required:** None

**Job Family:** Systems Administration



**Customer Services and Information Technology Officer**



We are GDIT. The people supporting and securing some of the most complex government defense and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge that we can't turn into opportunity. And our work depends on a Customer Services and Information Technology Officer joining our team to support Government activities at McLean, VA.

At GDIT, people are our differentiator. As a Customer Services and Information Technology Officer supporting the customer, you will be trusted to solve complex IT issues while delivering outstanding customer service. In this role, a typical day will include:



+ Working on a team comprised of a wide variety of experienced personnel that provide coverage from 9 a.m. to 3 p.m.

+ Working with a dedicated, highly skilled team of professionals

+ CMA/DMA team collaboration troubleshooting and identifying process improvements

+ Resolving critical IT-related issues that negatively impact the mission

+ Network and Active Directory Administration

+ Lotus Notes and Domino Administration and account provisioning

+ Performing remote desktop triage and system repair using remote tools.

+ Maintaining and updating records and tracking databases.

+ Managing the functionality and efficiency of a group of computers running on one or more operating systems



REQUIRED QUALIFICATIONS:



+ Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

+ Minimum of 11 years related experience.

+ Technical Skills: Experience using domain admin, experience utilizing Lotus Notes/Domino and Active Directory

+ Security Clearance Level: Top Secret/SCI with Polygraph



Required skills/experience:



+ DMA or strong CMA, Network Admin, Active Directory, Lotus Notes & Domino administration, Outlook email rules.



Desired skills/experience:



+ Customers account provisioning system / MIMS, ability to multi-task, good verbal/written skills, customer relations.



WHAT GDIT CAN OFFER YOU



+ Alignment to a mission-critical role that directly impacts the customer's ability to effectively execute its mission.

+ Direct engagement with contractor leadership that centers upon career development/mobility, enhanced performance evaluation, and corporate information sharing & networking opportunities.

+ Placement on a dynamic team of talented professionals that organically fosters an environment of innovation, collaboration, and trust.



,"

BA/BS in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.



","

10+ years of related experience



















#DPOST



#CJPOST



#SWDevIC



#ISDCJ



#ComebackGDIT



#OpportunityOwned



#GDITCareers



#GDITLife



#WeAreGDIT



#HolidayCheer



"null

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Associated topics: information technology support, network, patient, service, support, technical, technical support specialist, technician ii, technician iii, technician iv

* Estimated salary


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