Systems Engineer II - Operation Systems Support

Compensation

: $122,170.00 - $167,040.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



JOB SCOPE
The Systems Engineer II / Network Management System Engineer is responsible for implementation, maintenance and support of enterprise-wide OSS (Operations Support Systems) applications and their associated operating systems and databases. The engineer is also responsible for application administration of OSS applications supporting all Charter Divisions.
DUTIES AND RESPONSIBILITIES Maintain the assigned applications: log ingestion, kafka/message bus, Hadoop and IPDR, with all applicable patches, upgrades, bug fixes and configuration changes when required
Planning, testing and implementing future developments within team process and in conjunction with team members
Create and provide presentations to peers and management when required
for the detailed level configuration requirements of the hardware, OS configuration, and scripting efficiencies as well as detailed [low level] OS knowledge for changes that may be required for break fix repairs
Responsible for on-call notifications from the NOC and APO support center specific to the team applications during the on-call rotation time slot for this role
Participates in future planning of the architecture with team peers, advanced engineering and management
Other duties as assigned specific to the success of the OSS platform team which may include the supporting of a other platform initiatives when the support/help is needed
BASIC / MINIMUM QUALIFICATIONSBachelor s degree in Computer Science, Engineering or related field, and/or equivalent work experience
Minimum of three (3) years of Systems Engineering experience
Minimum of three (3) years experience working with Linux/Unix
Minimum of three (3) years network / OSI model, database interaction and utilization
Minimum of three (3) years of hands-on experience in developing and supporting analysis environment applications and network elements
Minimum of two (2) years experience maintaining, supporting and administering a log ingestion environment (ie: Splunk, ELK, logrythm etc.) and messaging bus environment (ie: kafka, stream processing tools, rabitMQ or other).
ADDITIONAL JOB QUALIFICATIONSExperience working with the following technologies are beneficial: Vertica, Linux RedHat or CentOS, python, bash, PERL, SQL, IP networking protocols, network analytics [some variant of these tools]
Working knowledge of these protocols: DNS, RADIUS, LDAP, SSO, IPDR and how they work in a network
Experienced with one or more of the following applications: Splunk, ELK, syslog, kafka [apache, confluent or cloudera], Hadoop, SQL/mysql
Operational support experience at the carrier or large enterprise level
Experience with one or more of the following applications: Network routing, network switching, load balancing, disaster recovery, scaling and sizing for network bandwidth utilization
Strong skill and capabilities with the development and documenting of standards, processes and procedures
Undertaking routine maintenance of assigned systems, including system patching/upgrades and compliance management along with outage calls for support participating in an on-call operational capacity
Working closely with other teams and collaborating with other team members
Experience with 2nd and 3rd level support and problem resolution
PREFERRED QUALIFICATIONS Experience working within Telecommunications industry, preferably MSO or large Tier 1 carrier
Database administration and mining
Scripting capabilities in python
Data analytics and tool management experience
Certifications with Splunk, kafka, networking server, OS vendor [linux based] and/or hardware vendor
Associated topics: equipment, infrastructure, ip, maintain, maintenance, network, system engineer, system specialist, system technician, technician * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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