Systems Engineer III - Operation Systems Support

Compensation

: $122,170.00 - $167,040.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



JOB SCOPE

The Systems Engineer III / Network Management System Engineer is responsible for implementation, maintenance and support of enterprise-wide OSS (Operations Support Systems) applications and their associated operating systems and databases. The engineer is also responsible for application administration of OSS applications supporting all Charter Divisions.

DUTIES AND RESPONSIBILITIES
  • Maintain the assigned applications: log ingestion, kafka/message bus, Hadoop and IPDR, with all applicable patches, upgrades, bug fixes and configuration changes when required
  • Planning, testing and implementing future developments within team process and in conjunction with team members
  • Create and provide presentations to peers and management when required
  • Responsible for the detailed level configuration requirements of the hardware, OS configuration, and scripting efficiencies as well as detailed [low level] OS knowledge for changes that may be required for break fix repairs
  • Responsible for on-call notifications from the NOC and APO support center specific to the team applications during the on-call rotation time slot for this role
  • Participates in future planning of the architecture with team peers, advanced engineering and management
  • Other duties as assigned specific to the success of the OSS platform team which may include the supporting of a other platform initiatives when the support/help is needed
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor s degree in Computer Science, Engineering or related field, and/or equivalent work experience
  • Minimum of five (5) years of Systems Engineering experience
  • At least (5) years of experience working with Linux/Unix
  • Minimum of five (5) years network / OSI model, database interaction and utilization
  • Minimum of five (5) years of hands-on experience in developing and supporting analysis environment applications and network elements
  • Must have two (2) years experience maintaining, supporting and administering a log ingestion environment, ie: Splunk, ELK, logrythm etc.
  • Must have two (2) years experience maintaining, supporting and administering a messaging bus environment, ie: kafka, stream processing tools, rabitMQ or other
ADDITIONAL JOB QUALIFICATIONS
  • Experience working with the following technologies are beneficial: Vertica, Linux RedHat or CentOS, python, bash, PERL, SQL, IP networking protocols, network analytics [some variant of these tools]
  • Working knowledge of these protocols: DNS, RADIUS, LDAP, SSO, IPDR and how they work in a network
  • Experienced with one or more of the following applications: Splunk, ELK, syslog, kafka [apache, confluent or cloudera], Hadoop, SQL/mysql
  • Operational support experience at the carrier or large enterprise level
  • Experience with one or more of the following applications: Network routing, network switching, load balancing, disaster recovery, scaling and sizing for network bandwidth utilization
  • Strong skill and capabilities with the development and documenting of standards, processes and procedures
  • Undertaking routine maintenance of assigned systems, including system patching/upgrades and compliance management along with outage calls for support participating in an on-call operational capacity
  • Working closely with other teams and collaborating with other team members
  • Experience with 2nd and 3rd level support and problem resolution
PREFERRED QUALIFICATIONS
  • Experience working within Telecommunications industry, preferably MSO or large Tier 1 carrier
  • Database administration and mining
  • Scripting capabilities in python
  • Data analytics and tool management experience
  • Certifications with Splunk, kafka, networking server, OS vendor [linux based] and/or hardware vendor

Associated topics: equipment, infrastructure, maintain, maintenance, satcom, server, system engineer, system specialist, system technician, technician * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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