IT Hardware Support Technician

Volt Services Group in Philadelphia, PA

  • Industry: Information Technology - System Engineer And Technician
  • Type: Full Time
  • Compensation: $102,080.00 - 149,730.00 / Year*
position filled
Are you looking for a PT Position? Do you have experience in computer related hardware and software issues with 2-3 years experience? Are you an expert with Microsoft Office Suite Products? If so, Check it out..... Great Opportunity for Someone Interested in PT! Temp to Hire 24 hour per week 15hr IT Hardware Support tech This individual is responsible for the configuration, installation and maintenance of technology devices including desktops, workstations, notebooks, netbooks, printers and other peripherals. Education Associates Degree with two years prior working experience. Experience Proven experience with Help Desk trouble call resolution a plus. Solid written and oral communication skills. Strong presentation skills are required. Possess good decision making skills. Individual must be self-motivated with the capability to work with end users having varying computer skills. ESSENTIAL FUNCTIONS Manages the inventory of applications and software that is used on devices and assurance policies and coordination with Corporate IT for appropriate licensing consistent Answers the Help Desk phone and checks e-mail account, works over the phone to troubleshoot problems, enter trouble calls into the ticket tracking system, dispatches trouble tickets to network or analyst level support, as appropriate, closes tickets when complete, provides customer feedback, provides reports and makes recommendations on ways to improve customer support. Installs, as needed, service line specific software packages and troubleshoots issues with these products. Coordinates andor assists with the implementation of IS related projects. Provides and maintains documentation related to software and hardware systems. If interested, please send resumes to ssheltonvolt or or call 215-###-####. "Volt is an Equal Opportunity Employer"PandoLogic. Category: Technology, Keywords: Hardware Technician

* Estimated salary

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